Garnet Health

Emergency Department Service Associate

Job Locations US-NY-Middletown
Job Post Information* : Posted Date 6 days ago(4/5/2021 12:00 PM)
Physical Location
Garnet Health Medical Center
Campus : Location
# of Openings
Business/Administrative Support/Clerical
Shift (1) : Shift Type
3 - Night
Shift (1) : If Other, Shift Slot
Nights (11p-7a), including rotating weekends and holidays.


Garnet Health (formerly Greater Hudson Valley Health System,) is a New York State, not-for-profit corporation headquartered in Middletown, New York, approximately 60 miles north of New York City. Garnet Health is comprised of Garnet Health Medical Center, Garnet Health Medical Center - Catskills, Garnet Health Doctors, Garnet Health Foundation and Garnet Health Foundation - Catskills.  Garnet Health is dedicated to developing specialty services, medical programs and needed healthcare services that allow residents to remain close to home to receive quality care.

Providing healthcare to nearly 450,000 residents in Orange, Sullivan and Ulster Counties, Garnet Health was designed to improve the quality, stability and efficiency of healthcare services in the mid-Hudson and Catskill region. Services provided by more than 3,300 employed professionals and over 850 medical staff members, makes Garnet Health one of the largest healthcare providers in the tri-county area. The System’s three hospital campuses (Garnet Health Medical Center - Catskills (Harris and Callicoon, NY) and Garnet Health Medical Center (Middletown, NY) plus several outpatient facilities, offer a broad spectrum of care including:


The ED Service Associate position encompasses many duties. This person must be able to multi task and prioritize work in a high demand work environment while maintaining a high level of professionalism. The service associate ensures a clean safe attractive environment for patients, employees and visitors to the Emergency Department. The service associate will also be responsible for transporting patients and maintaining medical equipment within the Emergency Department.


Ability to read and comprehend infection practices and hazardous chemical warnings. Ability to follow oral and written instructions. Must have basic computer literacy skills.


Minimum Education: High School Diploma or equivalent. Ability to read and write English and understand oral instructions


Minimum Experience: One year experience in a medical office or professional environment with high volume. Demonstrated skills in organization and prioritization. Demonstrates excellent interpersonal skills, telephone etiquette, and computer literacy. Basic knowledge of data base systems to run and enter information into disinfection programs.


Required Certification/Registration:
• Current Basic Life Support (BLS) certification required.
• Preventing and Managing Crisis Situations (PMCS/Code Gray Training) to be completed within three (3) months of hire and annually thereafter.

Physical Requirements: Extensive standing and walking. Other physical movements required such as climbing, bending, and lifting. Must be able to lift weights up to 40 lbs. most of the day.

Working Conditions:
• Environmental Demands and Exposure to Hazards: Works in a clean, well- lighted, heated or ventilated facility. Works indoors, with considerable public contacts. Frequent patient contact. Often exposed to odors and infectious waste. Frequent exposure to water and detergents. Some exposure to disagreeable elements. Work area is centrally located with many various activities taking place, creating distractions to the worker.
• Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Ability to lift 40 lbs.
• Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations. May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary.


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