Garnet Health

Patient Accounting Rep - Pavilion

Job Locations US-NY-Middletown
Job Post Information* : Posted Date 2 weeks ago(6/11/2021 1:27 AM)
Physical Location
Garnet Health Medical Center
Campus : Location
# of Openings
Business/Administrative Support/Clerical
Shift (1) : Shift Type
1 - Day
Shift (1) : If Other, Shift Slot
Days (8am-4pm)


Garnet Health (formerly Greater Hudson Valley Health System,) is a New York State, not-for-profit corporation headquartered in Middletown, New York, approximately 60 miles north of New York City. Garnet Health is comprised of Garnet Health Medical Center, Garnet Health Medical Center - Catskills, Garnet Health Doctors, Garnet Health Foundation and Garnet Health Foundation - Catskills.  Garnet Health is dedicated to developing specialty services, medical programs and needed healthcare services that allow residents to remain close to home to receive quality care.

Providing healthcare to nearly 450,000 residents in Orange, Sullivan and Ulster Counties, Garnet Health was designed to improve the quality, stability and efficiency of healthcare services in the mid-Hudson and Catskill region. Services provided by more than 3,300 employed professionals and over 850 medical staff members, makes Garnet Health one of the largest healthcare providers in the tri-county area. The System’s three hospital campuses (Garnet Health Medical Center - Catskills (Harris and Callicoon, NY) and Garnet Health Medical Center (Middletown, NY) plus several outpatient facilities, offer a broad spectrum of care including:


Files insurance claims to all payers in timely and accurate manner. Representative serves as primary contact for patient reimbursement issues from both patients and payers in accordance with established Patient Accounting policies. They provide information regarding hospital payment requirements and alternative financing. Additionally, they will work with all payers, patients and inter-departmental representatives to ensure timely recovery of outstanding accounts receivable.


Minimum Education: High School graduate or equivalent required, Associates degree preferred in a related medical field or business. Must be proficient in computer skills, multitasking and will need to possess intermediate to expert level of abilities in Microsoft Excel and Microsoft work.


Minimum Experience: Must have previous experience in the medical field specific to Inpatient/Outpatient billing. Knowledgeable in Revenue/CPT Code descriptions and the ability to write appeals for denials is required. Should know the statues and CMS regulations that impact the collection of patient’s accounts. Frequent contact with insurance companies and Revenue Cycle Depts. Proficient knowledge in Patient Registration, Credit & Collection and medical related software and computer systems. Three years related work experience that would indicate a high level of communication skills and organizational ability.

Required Certification/Registration: n/a


Physical Requirements: Routine sedentary office position requiring manual dexterity, visual acuity and ability to communicate with others. Need the ability to work a flexible 37.5-hour week, including occasional evening hours.

Working Conditions:
• Environmental Demands and Exposure to Hazards: Works in a clean, well- lighted, heated or ventilated facility. No routine exposure to hazards.
• Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Ability to lift 10 lbs.
• Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations. May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary.


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